Privacy Policy

1. Information We Collect

We collect information to provide seamless business operations and management services across the industries we serve, including logistics, hospitality, and real estate:

• Personal Information: Name, email, phone number, company details (when you sign up, book a demo, or contact us).
• Account & Login Data: Credentials, preferences, and usage history.
• Operational Data: Order, booking, or transaction details, invoices, delivery or property addresses, fleet assignments and GPS tracking information, guest or tenant details, and property or project records, depending on the services you use.
• Payment Information: Billing details, invoices, and transaction records (processed securely via integrated payment gateways).
• Technical Data: Device type, browser, IP address, and usage analytics to improve performance.

2. How We Use Your Information

Your data is used to:

• Provide real-time operational visibility across logistics, hospitality, real estate, and other business operations.
• Enable order, booking, or transaction tracking, billing, and automated invoicing.
• Deliver analytics and reporting dashboards for operational insights.
• Improve platform performance, security, and user experience.
• Communicate with you regarding updates, promotions, and support.

3. Data Sharing & Disclosure

We do not sell your data. Information may be shared only:

• With trusted service providers (e.g., payment processors, hosting partners).
• With transporters, distributors, property managers, or hospitality service partners integrated into your operations.
• When required by law, regulation, or legal process.

4. Data Security

We implement industry-standard safeguards:

• Encryption for sensitive data (billing, payments, GPS tracking, guest and property records).
• Access controls to limit unauthorized use.
• 99.9% uptime infrastructure with secure cloud hosting.

5. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt-out of marketing communications.
• Request clarification on how your data is processed.

6. Deleting Your Account & Data

You can ask us to delete your BhejDe account and the personal data linked to it at any time. This applies to the BhejDe web platform and the BhejDe mobile app, which use the same account.

• Email us: write to contact@bhejde.com from your registered email address with the subject “Delete my account”, and include your name and company name.
• Or ask your company administrator: your BhejDe account is managed by your company, and your administrator can deactivate your access straight away.
• We will confirm your request and delete your account and personal data (name, email address, phone number, and the images you uploaded) within 30 days.

Business records that belong to your company’s account, such as purchase orders, invoices, and stock records, may be kept for as long as legal and accounting rules require, as described in Data Retention below.

7. Cookies & Tracking

We use cookies and analytics tools to:

• Enhance user experience.
• Monitor platform performance.
• Provide personalized dashboards and recommendations.

8. Data Retention

We retain data only as long as necessary:

• Operational records (orders, bookings, invoices, delivery or transaction logs) are kept for compliance.
• Personal data is deleted upon account closure, subject to legal obligations.

9. Third-Party Integrations

Our platform integrates with transporters, distributors, property managers, hospitality service providers, and payment gateways. Each third party has its own privacy practices, and we encourage you to review them. Use of our platform is also subject to our Terms of Service.

10. Contact Us

For questions or concerns about this Privacy Policy, reach us at:

11. Updates to Policy

We may update this Privacy Policy periodically. Changes will be posted on our website, and continued use of our services implies acceptance of the updated terms.